FASTag reader not working? Go through toll plaza for free


The vehicle needs to have a working FASTag with enough balance in the account. If the FASTag reading machine is not working, the drivers cannot be held responsible, says the National Highways fee rules.

We are well aware of FASTag service coming to effect in the country, but did you know that if the machine is not working properly, you can go through without paying? Yes its true.

In doing so, no charge will be deducted from the account linked to the vehicle. The vehicle needs to have a working FASTag with enough balance in the account. If the FASTag reading machine is not working, the drivers cannot be held responsible, says the National Highways fee rules.

FASTag is a sticker that is pasted on the windshield of a vehicle. It aims to help people go through toll plazas without waiting in a queue. A machine fixed in the toll plaza reads the FASTag and deducts the toll amount.

From January 15, 2020, all toll plazas on the National Highway in the country will have this facility.

There will be on or two counters for vehicles without FASTag. However, if a vehicle without FASTag goes thorough the counter for vehicles with FASTag, they will have to pay double the toll amount.

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